Our Commitments for an Inspiring Life

At Tentation, your trust is our most valuable asset. That’s why we are committed to creating an unparalleled shopping experience rooted in excellence, ethics, and sustainability. Here are the principles that guide our approach.

Quality Product Selection

For you, Tentation meticulously selects brands and products of superior quality that will stand the test of time. We offer products with refined finishes, crafted by designers and stylists with undisputed skills. We favor high-quality, noble materials.

Resulting from over two decades of sourcing and procurement experience, our stringent selection allows you to equip yourself without any nasty surprises. A 2-year warranty applies to all our products. If a defect appears during normal use within this period, we commit to either replacing or refunding the product.

Ethics and Sustainability

In the interest of respecting animal life and the planet, all animal materials are progressively being phased out and replaced with sustainable and ethical alternatives. Thus, leathers have already been replaced by vegetable skins or high-quality synthetic materials.

We believe that it is possible to offer high-end or luxurious products without compromising our ethical and environmental values.

We also give preference to brands and manufacturers that share these values. Some use recycled materials, others make sure to replace as many trees as they extract, if not more.

All these initiatives encourage us to share and promote these products.

Transparency and Information

We strive to provide the most accurate and complete information possible for each product. From detailed descriptions to high-resolution photos, we want you to know exactly what you are buying.

Delivery times are indicated on the product pages. Prices are transparent, with no hidden fees or surprises at checkout, as shipping is free.

Attentive Customer Service

If you need additional information, customer service is ready to answer your questions and assist you.

Available through chat or email, our dedicated team works to solve your issues as quickly as possible. Whether you have a question about a product, need help with a return, or simply require a recommendation, we are here to assist you.

Free Shipping and Easy Returns

We know how important it is to receive your order on time. At Tentation, you do not need a subscription to enjoy free shipping; it’s available on all products.

On the other hand, if for any reason you are not satisfied with your purchase, you have 14 days from the time of delivery to contact us to arrange for the return of your order. Simply repack it in its original packaging and send it back to the specified address. To encourage responsible shopping, the return shipping costs are the customer's responsibility.

Privacy and Security

Your online security is paramount to us. We use advanced security protocols to ensure your personal data and payment information are stored securely. Your data is used solely for the processing of your order and your communication with Tentation.

A Customized and Unique Experience

The Tentation website is designed to be as intuitive and user-friendly as possible, with filtering and sorting options to help you easily find what you are looking for. Here, you can discover the latest trends in fashion and decoration, opt for classic and reliable choices, or dare to be bold.

By choosing Tentation, you choose a brand that not only offers quality products but is also committed to being your trusted partner for ethical and responsible shopping. Thank you for being a part of this journey.